Theatre Policies
Emergency Delays and/or Cancellations
Severe weather or disruptions in utilities, including water, sewage, and electrical service, may prompt cancellations or delays in scheduled programs. The Pittsfield Community Theatre will notify patrons of cancellations or delays through our website and on Facebook, as much in advance as possible.
Rating Guidelines
Using The Motion Picture Association of America's rating system and its suggested suitability of films for certain ages as a guideline, at The Pittsfield Community Theatre, parents need to accompany younger patrons under the age of 17 when they purchase tickets for R-rated films. The Theatre also understands that one parent may bring a group of younger patrons, their own children, and the children's friends, to the show. This process will be in place for each R-rated film. A young person may be asked their age when purchasing a ticket for an R-rated film. As a community asset, the Theatre works in good faith with patrons of all ages.
Refunds and Exchanges
The Pittsfield Community Theatre policy - no refunds or exchanges except for live events where tickets were purchased in advance. The refund will be provided excluding any fees paid.
Outside Food and Drink
Patrons are not permitted to bring outside food and drink into the theatre.
Theatre Etiquette
As a municipality-owned organization, this theatre was established in a spirit of service and intended as an asset for residents of all ages in our area. Please help us preserve this resource by behaving in a way that respects property, staff, and fellow patrons in the theatre.
Electronic Device-Free Zone
The Pittsfield Community Theatre is committed to providing a great experience for patrons who come for films and events. Our policy is to be a cell phone, tablet, and device-free zone once the previews or introductions begin.
Late Arrivals
The Pittsfield Community Theatre shows only 5 to 7 minutes of previews before features. Late arrivals will be seated at the Theatre's discretion. There is no discount for late arrivals.
Firearms/Weapons
Firearms, knives and other weapons are prohibited. No fake weapons of any kind are permitted.
Bags
Backpacks, bookbags, and oversized are not allowed into the Theatre.
Loud and/or Disruptive Behavior
Staff from The Pittsfield Community Theatre will ask the patron(s) to stop the offending behavior. If the behavior continues, the individual(s) will be escorted from the theatre/event. No refunds will be provided. This policy allows other patrons to enjoy the films and events. If a patron has a history of repetitively being disruptive, (s)he may be banned from future events. In the case of a minor person, parent or guardian will be called to pick up the disruptive individual.
Recording Devices
The use of recording devices-including cameras, video recorders, audio recorders, etc.- is not permitted at The Pittsfield Community Theatre during screenings. This is a felony charge involving piracy and film theft.
Smoking/Alcohol etc.
Smoking of any type, including tobacco, e-cigarettes (vapes)as well as chewing tobacco and alcohol use are prohibited inside The Pittsfield Community Theatre and outside within 20 feet of our doors, based on Maine State law.
Privacy
Patrons who share their email with us, The Pittsfield Community Theatre will not sell or share this information with others. If you purchase tickets on our website, The Pittsfield Community Theatre and its vendors take steps to protect your personal data. When you purchase tickets online, you are asked to agree with the terms of our privacy and other policies. If you have any questions or concerns, please contact the theatre manager at pittsfieldtheatre@myfairpoint.net.
Independent Filmmakers/Entertainers
Filmmakers and entertainers, rent our theatre to share your project with the community, friends, family, cast, and crew, or showcase your film and/or act for prospective distributors/agents. Any film shown at The Pittsfield Community Theatre may not contain or advocate excessive nudity, graphic sex, or pornography. Additionally, the rating must be G, PG, PG-13, or R. X-rated films are not permitted. We can complement your private screening. Our theatre in Central Maine is the right location for you.
Lost and found
The Pittsfield Community Theatre is not responsible for lost, stolen or recovered personal items. Before leaving the facility, please check for your personal belongings. We keep found items for a limited amount of time before donating them.
Common Sense
The Pittsfield Community Theatre staff want to ensure that every patron has a fabulous theatre experience. As unexpected issues arise, we will use a common sense approach to protect property, staff, and patrons. Thank you for your cooperation!
